Support and contact

From the app

1. Open Settings
2. Help & app, then Give feedback
3. Write your message, add a screenshot if you like

Or press and hold for five seconds on the spot you mean. Your messages and our replies are under “Your feedback”.

By email

support@trainbest.app

Without the app, or if something is wrong with your account. Please include the email address you signed up with.

Cancel a subscription

Subscriptions are handled by the store, so you cancel them there:

• iPhone: Settings, your name, Subscriptions, BEST
• Android: Google Play, Profile, Payments & subscriptions, Subscriptions, BEST

Your subscription runs until the end of the paid period. After switching phones, use “Restore purchases” in the app.

Delete account and data

In the app under Settings, Delete account. Without the app, follow the steps on this page (in German):

Privacy

To access, correct or delete your data, an email to the address above is enough. Details are in the privacy policy (in German).

Gyms and coaches

Seats for gyms and coaches are booked on a computer in BEST for desktop. Questions are welcome by email.